General

These are the terms and conditions of Cobie B.V. Please read them carefully as they outline the terms, conditions, and responsibilities associated with the use of our platform.

Definitions and Interpretation

In these Terms and Conditions, the following terms have the following meanings:

"User": Any person or entity that uses Cobie.

"Service": The functionalities and services offered by Cobie.

"Content": All materials, including video creations, uploaded by Users.

"Platform": The Cobie SaaS platform.

Service Description

Free Account

With Cobie's free account, you can use the basic functionalities of our platform. Access to the free account is granted by invitation from a user with a paid account. This allows you to collaborate with the person or company managing the paid account. The basic features enable users to communicate and collaborate on video projects within the limited scope of the invitation in a simple and effective manner.

Standard Account

Cobie's Standard account offers more extensive collaboration capabilities for video productions. This paid account allows users to collaborate with all their suppliers and/or customers on video projects. The Standard account provides users with the features and tools to improve the efficiency and effectiveness of the production process for all their videos with all their suppliers and customers.

Future Features

Cobie reserves the right to add new features and functionalities to the platform in the future. Some of these features may be offered as optional upgrades for which additional charges may apply. Users will be notified of such changes through appropriate communication channels and will have the option to opt in to use these new features at the associated costs.

Acceptance of Terms

By using Cobie or accessing our services, you agree to be bound by these Terms and Conditions. The use of the service also implies your agreement with any future updates to the terms. If you do not agree with these terms, you should not use our SaaS tool.

User Accounts

Users are responsible for securely creating and maintaining their accounts. Any unauthorized access or use of accounts is strictly prohibited.

As a user, you are responsible for all use and misuse that occurs in your account. You are required to report any misuse immediately to Cobie and to the admin of your organization.

Fees and Payments

Certain features of Cobie may incur costs, and users agree to pay the applicable fees as described in our rates and billing terms.

Intellectual Property Rights

Cobie retains ownership of the software and all textual and visual content on the platform. Users retain the intellectual property rights to their own source material and creations.

Data Protection and Privacy

Cobie values the privacy of its users. Our Privacy Policy, which is in compliance with the GDPR, describes how user data is collected, processed, and protected. By using our SaaS tool, you agree to our Privacy Policy.

Security Measures

Cobie implements strict security measures to ensure the confidentiality, integrity, and availability of user data. These measures include, but are not limited to, encryption technologies, firewalls, access control mechanisms, and regular security audits. It is strictly prohibited for users to compromise the security of the platform in any way, including attempts at unauthorized access, hacking, or circumventing security measures. Users must immediately report any suspicious activities or security vulnerabilities to Cobie to maintain the integrity of the platform and protect the privacy of all users.

Acceptable Use

Respect for Intellectual Property: Users must not upload, share, or otherwise distribute content that infringes on the intellectual property rights of others, including copyrights, trademarks, and patents. This includes, but is not limited to, using videos, images, music, and other forms of media without permission.

Prohibition on Inappropriate or Illegal Content: Posting inappropriate, offensive, or illegal content is strictly prohibited. This includes, but is not limited to, content that is hateful, racist, sexually explicit, or contains violence, as well as content that promotes illegal activities.

No Harmful Software: Uploading or distributing viruses, worms, spyware, malware, or other harmful code intended to damage or intercept systems, data, or personal information is forbidden.

Privacy and Personal Data: Users must respect the privacy and protection of personal data. Unauthorized collection, sharing, or use of personal information from others without their express consent is not permitted.

No Network Abuse: Conducting activities that could undermine the integrity, performance, or availability of Cobie services or networks, such as DDoS attacks, unauthorized access (hacking), or unauthorized network monitoring, is strictly forbidden.

Compliance with Laws and Regulations: Users agree to comply with all applicable local, national, and international laws and regulations when using Cobie. This includes regulations regarding data protection, copyright, and export controls.

Use in Accordance with Cobie's Purpose: Cobie is designed to facilitate collaboration in video. Using Cobie for purposes that are contrary to this mission, such as sending spam, conducting fraudulent activities, or selling services without permission, is not allowed.

In the event of a breach of these guidelines for acceptable use, Cobie reserves the right to take measures, including but not limited to warnings, temporarily or permanently suspending access to the service, and reporting unauthorized activities to the relevant authorities.

Availability and Support

Cobie aims to make its services continuously and without interruptions available to its users. However, given the nature of online services and dependence on external factors such as internet infrastructure and hosting services, Cobie cannot guarantee 100% availability. Maintenance work, security updates, and unforeseen circumstances may lead to temporary interruptions or limitations in the availability of Cobie.

Maintenance and Updates

Cobie will schedule maintenance work and updates as much as possible outside of business hours to minimize the impact on the service's availability. Users will be informed in advance of scheduled maintenance and significant updates via the Cobie website, email, or other communication channels where possible.

Support:

Cobie offers technical support to its users for questions, issues, or feedback regarding the use of the service. Support is available via email and by phone. Cobie aims to address support requests as quickly as possible, but response times may vary depending on the volume of requests.

Reliability and Security

Cobie takes the security and reliability of its services seriously. We implement advanced security measures and protocols to protect the integrity, availability, and confidentiality of user data. However, users also play a crucial role in maintaining the security of their accounts and data. The use of strong passwords, regularly changing passwords, and not sharing login details are essential practices to protect your account.

Reporting Issues

Users are encouraged to report any issues, faults, or security incidents related to Cobie as quickly as possible through the specified support channels. Prompt reporting enables Cobie to respond in a timely manner and minimize the impact of such incidents.

Privacy

Cobie respects the privacy of its users. For more information on how we process your personal data, please refer to our Privacy Policy at [Insert the URL of Cobie's privacy policy here].

Indemnification

You agree to indemnify and hold harmless Cobie (and its officers, employees, and agents) from any claims or demands made by third parties arising out of your use of the Services, your Products or Content, your interaction on the Website or via the Application, or your breach of these Terms or any applicable laws. Additionally, you acknowledge that you cannot file claims against Cobie for data loss due to user errors or violations of the terms. Cobie reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Cobie. Cobie will make reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

You also agree, at your own expense, to defend, indemnify, and hold harmless Cobie, its officers, directors, and employees against any claim, action, or demand, liabilities, and settlements, including but not limited to reasonable legal and accounting fees, arising out of your use of and access to the Services, or your breach of the Terms or any right of a third party.

Dispute Resolution

Disputes arising from the use of Cobie will be resolved through arbitration or mediation, in accordance with the laws of the Netherlands.

Limitation of Liability

Cobie is not liable for any damage or losses arising from the use of the SaaS tool, except in cases where liability exclusion is not permitted under applicable law.

Warranties and Disclaimers

Cobie provides the SaaS tool "as is" and makes no warranties, express or implied, except in cases where such disclaimers are not permitted under applicable law. Users use the platform at their own risk.

Updates and Changes

Cobie may periodically update the platform. Users will be notified of significant changes, and continued use implies acceptance of these changes.

Changes in Services

Cobie reserves the right to maintain the Services by periodically releasing bug fixes, code updates, or upgrades at its discretion. You acknowledge and agree that the frequency and scope of such releases are determined by Cobie, and you cannot make a claim or demand against Cobie or its staff regarding such releases or their absence. You agree that Cobie will not be responsible for any malfunctions or errors that may arise from such changes.

Cobie may at any time and without prior notice make changes to the layout, design, scope, features, or availability of the Services. Such changes may cause inconvenience or disruptions. You acknowledge and agree that Cobie will not be responsible for any malfunctions or errors that may arise from such changes.

Termination

a. Paid Services and a Paid Account can be terminated at any time but will remain active for the paid period.

b. Free Services can be terminated by you at any time.

c. Cobie reserves the right to discontinue the Services in response to unforeseen circumstances beyond our control or to comply with legal requirements. In such cases, we will provide reasonable prior notice so you can download your Products from our Website. Furthermore, upon termination of their account, users will have the opportunity to export their data.

d. Cobie may at its discretion temporarily or permanently stop or terminate the operation of the Services, or any part thereof, for all users or for certain users, without any liability to you.

e. Upon termination of these Terms or your Account, for any reason, Cobie reserves the right to delete all your information, Products, videos, and data stored on its servers. Cobie will not be liable to you or any third party for termination of access to the Services or for the deletion of your information, videos, or data.

Force Majeure

Cobie is not responsible for delays or failure to meet obligations due to unforeseen circumstances or events beyond its control.

Applicable Law

These Terms are governed by and interpreted in accordance with the laws of the Netherlands. The parties irrevocably submit to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands, for any disputes arising from or related to these Terms.

Contact Information

For support or complaints, you can contact info@cobie.video or [Insert phone number here].

Thank you for choosing Cobie. We look forward to providing you with a structured, efficient, and collaborative experience in video productions.